Frequently Asked Tax Questions (FAQ)
Incorrect/missing tax bill questions
- I did not receive my tax bill. What do I do?
- My name and/or mailing address is wrong on my tax bill. How do I get this corrected?
- How do I get my property location corrected?
Calculating a Tax Bill
Questions about Changes in Your Tax Bill
- Why has my tax bill increased this year?
- Why did my exemption savings change this year?
- My neighbor’s home is identical to mine, yet my bill is higher. Why?
Missing exemptions on tax bills
Certificates of Error
- General information on seeking corrections through Certificates of Error
- I submitted a Certificate of Error application online. What is its status?
- FAQs: Certificates of Error for Valuations and Exemptions
- Do I need to send this Certificate of Error Recommended Tax Bill to my mortgage company?
- Did I save any money?
- I paid the original tax bill already. How long before I receive a refund?
- Do I need to fill out an application with the Cook County Treasurer’s Office to receive a refund?
Assessment and Appeal Questions
- Can I file an appeal now after I received my tax bill?
- I have an appeal currently being worked. Should I pay the bill I just received?
- Do I need a lawyer to file an appeal?
- How can I compare my home’s assessment to comparable homes?
- My township is open for appeals, but when I click “Submit” on my appeal, there’s an error.
- How can I check the status of my online appeal?
PIN (Property Identification Number) and Classification Questions
- I do not know my Property Index Number (PIN). How can I obtain it?
- I do not think my PIN is valid.
- I have two PINs for my property and think I am being charged twice.
- I would like more information regarding my property’s classification.
Legal Payments and Legal Descriptions