Emergency Utility Assistance

At the intake interview and before a completed and signed Application for assistance has been submitted, the following requirements must be met:

  1. The Utility assistance requested must be the current disconnection notice (BEFORE the disconnection date) but not yet disconnected for the current residence shown on the state issued ID.
  2. The Utility assistance requested must be in the name of the client.
  3. The Client must have valid state issued ID showing the current address.
  4. The amount of the grant must meet the need to keep the service from being disconnected.
  5. The client must show proof of their portion of the payment at the time of assistance being granted.
  6. The Utility disconnection must be paid in full.
  7. The client has NOT received assistance in the past twenty-four (24) months.
  8. Utility assistance is ONLY for Commonwealth Edison (ComEd), Nicor gas or respective city Water service for the current residence matching that shown on the state issued ID.

Important:

  • Current disconnection notice means BEFORE the disconnection date.
  • Valid state issued ID must have the current address shown on the ID.